[AR] AR Statement Delivery Setup and Use

Created by Crystal Millington, Modified on Fri, 26 Dec at 2:24 PM by Crystal Millington

Setup:

  1. Go to AR > Programs > AR Company Parameters → Email Settings tab.

  2. Enter the From Address, Subject, and Body for the statement email.

  3. Click Save.

  4. (Optional) On the Info tab, enter Report Overrides for a custom Balance Forward or Open Item statement.


Prepare Customers for Statements:

  1. Go to AR > Programs > Customer → Add’l Info tab → Recipients.

  2. Enter all statement recipients and choose delivery method (Print or Email).

  3. Select Open Item or Balance Forward option for the type of statement to send.


Deliver Statements:

  1. Go to AR > Programs > AR Statement Delivery.

  2. Use optional Filters to select customer(s) or receivable type(s).

    • F4 can help pick valid customers or receivable types.

    • Leaving fields blank will run reports for all.

  3. Use optional Print Options to customize:

    • Statement Date, Last Statement Date, Include Transactions Through

    • Days Between Columns, Date for Aging (Due Date or Invoice Date)

    • Age Retainage? checkbox, Remarks for customer notes

  4. Click Deliver:

    • Customers set to Print → print and mail

    • Customers set to Email → email is sent automatically

Note: AR Statement Delivery cannot email statements if the AR Aging report shows a negative balance.

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