[AR] Clearing Open Amounts from AR Aging

Use AR Invoice Entry → Adjustment to remove open amounts from the AR Aging report that won’t be collected.

Steps

1. Open AR Invoice Entry:

   • Go to AR > Programs > AR Invoice Entry.

   • Start a new batch.

2. Enter Header Info:

   • Tab off SEQ and enter Customer number.

   • Change Trans Type from Invoice to Adjustment and tab off or click the chevron.

3. Select Invoice:

   • Choose the invoice number to adjust (as it appears on the Aging report).

   • Complete any necessary header info and click the chevron again.

4. Adjust AR Line:

   • Type N or + to start a new line.

   • If Retg % or Tax has a value, zero it out.

   • In Amount, enter the opposite of what shows on the Aging report (e.g., Aging = 0.02 → enter -0.02).

5. Save and Post:

   • Click Save → File → Process Batch → Validate & Post.

   • Refresh the AR Aging report; the amount should be gone.

6. Special Case – Retainage:

   • If the amount is in the Retainage column:

     • Enter the adjustment in the Retainage field first → Post.

     • Then repeat for the Amount field → Post again to fully clear from the Aging report.

Repeat these steps for multiple invoices or amounts as needed.