[VA] Vista user licensing types and license counts

Vista Licensing Overview

The Licensing view is available only for Vista environments deployed in the cloud with the Named User License (NUL) model. Users in NUL environments can have a License Type assigned in VA User Profile.

On-Demand Usage

• Default: ON

• To turn it off, any user with Full Authorization can submit a support request.

Removing a User from a Vista License

All user accounts must have a valid email address in VA User Profile (can be a dummy email, e.g., no-reply@company.com). Then, you can:

1. Check the Deactivated box on the user account.

2. Delete the user using the trashcan icon.

3. For service accounts that don’t need login access, set User Type to User Application (examples: vcsautoimport, vcsNotifier, vcsSSAS).

Note: Accounts formatted as First.Last.vcssupport (e.g., Joe.Smith.vcssupport) are Viewpoint employee accounts. They do not consume a license. They can be deactivated or deleted per internal policy.

License Numbers in VA User Profile

Office Licenses

• Office Licenses: Total contracted licenses (e.g., 30). This does not update automatically.

• In Use: Number of users assigned an Office license (e.g., 344).

PM Licenses

• Assigned: Number of users with a PM License Type (e.g., 126).

• Contracted: Total PM licenses purchased (e.g., 130).

• To see currently logged-in users, use VA License Usage by Day (Viewpoint Administration > Reports) or Logged On Users (Help > System > Logged On Users). Security access is required.

License Reporting

Vista includes reports to help manage license usage, introduced with On-Demand licensing (version 2023 R2.08):

1. VA User License Allocation – Snapshot of current user license assignments.

2. VA License Usage by Day – Shows the highest number of licenses used per day within a date range.

3. VA Unique Users by Module and Month – Grid of modules vs. months to track unique users.

4. VA Users by Module – Grid showing how often each user accessed each module.

5. VA Maximum License Usage – Tracks instances when license requests exceeded available licenses, including request time and requester.

Access to these reports must be granted in VA Report Security to view them in Vista.