[PR] Leave accrual or usage is not updated when running PR Auto Leave Accrual/Usage

Created by Crystal Ann Harvey, Modified on Thu, 21 Aug at 4:44 PM by Crystal Ann Harvey

Auto Leave Accrual/Usage was run, but the accrual and/or usage is not being updated. 


Steps

  1. Be sure your PR Leave Codes are setup with a usage Earnings Code on the PR Leave Codes/Accrual and Usage tab.  Without the Earnings Code for usage, the system would not recognize when leave is taken.  Even if there is an Earnings Code for usage, you have to set the rate to 1.0 or nothing will calculate for the usage. 
  2. Another reason this may not update is if the Leave Code is fixed you would update accruals at the top of the form, but the usage piece is still at the bottom and didn't get run because it appears to be linked to the Rate Based Accruals. It is a separate process and needs to be run for any usage, regardless of the leave code being fixed or rate based. 
  3. Another reason that this may not update is if the eligible date is in the future.  PR will still pay the day based on the time card, but the accrual and usage will not do anything due to the eligible date. 
  4. If accrual is not happening, the reason may be that the employee has met the limits for accruals and or balances. (weekly/monthly)  You might see a partial accrual or none at all.  In this case, you'd need to run a leave code reset to reset the accrual limits so the next week or month can accrue. Usage however should still process through. 
  5. Determine if there is more than one pay sequence being paid. If so, be sure the auto leave accrual and usage process is run after BOTH sequences have been paid. If the process was already run for a pay sequence, be sure the delete box is checked before processing again.

Cause

  1. The new PTO code was not setup with a usage earnings code, so nothing was being recognized as usage.
  2. If the leave code was a fixed accrual type code, the usage still needed to be run to get the usage to flow thru. 
  3. Check the eligible date on the PR Employee Leave form. 
  4. Check the limits for accrual limits and/or Available Balance limit, it may have been reached prior or during the accrual/usage processing. 
  5. Determine if there is more than one pay sequence being paid. If so, be sure the auto leave accrual and usage process is run after BOTH sequences have been paid. If the process was already run for a pay sequence, be sure the delete box is checked before processing again.


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