The SM WorkOrder table has three statuses:
0 = Open
1 = Closed
2 = Cancelled
(Note: “New” and “Completed” also map to 0.)
Display-Only WO Status Field:
New: Applied when a work order is first entered. Work orders remain “New” until trips, work completed, invoices, or costs are added. Auto-added lines from miscellaneous charges or imports are also “New” until processed.
Open: Applied when you begin manually entering work completed, adding trips, creating invoices, or purchase orders.
Completed: Indicates all work is done and no more trips are needed, but some costs may still be pending. Assigned when all scopes are marked Complete or when scopes are a mix of Closed and Complete.
Closed: Applied using the SM Work Order Close form. Indicates all costs are entered; only unposted labor or unapplied purchase lines may still update costs.
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