[GL] How to Handle Close Check Errors (GL Month-End Close)

When you run Close Check during GL Month-End Close, Vista checks all selected modules for unprocessed activity.

• If no issues are found, click OK to close the month.

• If issues are found, the system displays a message that the month cannot be closed.

• Review the tabs at the bottom of the Close Check screen to see what must be processed before closing.

Common Close Check Errors and How to Resolve Them

Unposted Batches

• Shows unposted batches with details such as company, month, batch ID, source, and status.
  Fix: Go to the source module and post or clear the batch.

AP Prepaid

• Lists prepaid AP transactions that have not been processed.
  Fix: Process or clear the prepaid transaction in AP.

AP Unapproved Invoices (Informational Only)

• Lists unapproved AP invoices.
  Note: These do not prevent month-end close unless other issues exist.

Inventory (IN) Reconciliation

• Indicates activity posted after Inventory reconciliation was run.
  Fix: Re-run IN Monthly Reconciliation.

JB Invoices

• Lists unprocessed Job Billing invoices.
  Fix: Process or interface the JB invoices.

PR Pay Periods

• Shows payroll periods that are not fully closed or updated.
  Fix: Complete payroll processing and run required ledger updates.

MS Uninvoiced Tickets

• Lists material tickets not yet invoiced.
  Fix: Invoice or process the tickets.

MS Hauler Payments (Informational Only)

• Lists unprocessed hauler payments.
  Note: Does not block month-end close by itself.

MS Intercompany Invoices

• Lists unprocessed intercompany MS invoices.
  Fix: Process the intercompany invoices.

MS Vendor Payments (Informational Only)

• Lists unprocessed vendor payments (display limited to 500).
  Note: Does not block month-end close by itself.

PM Interface

• Indicates unprocessed PM interface batches.
  Fix: Post or clear the PM interface batch.

SM Invoices

• Lists unprocessed Service Management invoices.
  Fix: Process all pending SM invoices.

Unprocessed SM Work Completed Lines

• Shows SM work completed lines still in Provisional status.
  Fix: Post costs using SM Work Order Cost Posting.

PM Corrections

• Lists unprocessed PM correction batches.
  Fix: Post or clear the PM correction batch.

Important Notes

• A month can be closed with unapproved AP invoices or MS hauler payments, as long as all other items are processed.

• If only AP is being closed, the system checks AP, MS HaulPay, and MS MatlPay batches.

• If only AR is being closed, the system checks AR, JB, and MS batches.

Once all required items are processed, rerun Close Check and close the month