[IM] About Import File Formats

Created by Crystal Millington, Modified on Fri, 26 Dec, 2025 at 3:16 PM by Crystal Millington

Import templates in Vista define how third-party data files are structured for import. When creating a template in IM Template, you can choose from three file formats: Delimited, Fixed Width, or XML. Your third-party data file must match one of these formats.


Supported Quotation Marks:
Vista supports single quotes ('), double quotes ("), and grave accents (`) in import files.


1. Delimited File Format

  • Fields are separated by a delimiter such as a comma, tab, or pipe.

  • Each line represents a new record in the system.

  • Columns are mapped to fields in the template using the Details tab in IM Template.

  • Attachments:

    • Must use a comma-delimited file.

    • Include data record lines with one column as the Record Key.

    • Attachment lines start with #ATTACHMENT in column 1, include the Record Key in column 2, file path in column 3, and optionally attachment type in column 4.

    • Line-level attachments (e.g., for AP invoices) must include the record type and invoice line number.


2. Fixed Width File Format

  • Each field has a specified start and end position based on its character length.

  • The system reads each field based on these positions to separate the data.

  • Example: If a job number field is 10 characters, column 2 begins at position 11.


3. XML File Format

  • Used for importing .xml files (single-table forms only).

  • The structure is hierarchical, with parent and child tags.

  • Each record must start with the same tag, include all required tags, and each tag must be unique.

  • Data is identified between start and end tags.

  • Once imported into IM Work Edit, XML data is processed like any other import.

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article