[SM] Billing a Customer in SM

Created by Crystal Millington, Modified on Fri, 26 Dec at 3:06 PM by Crystal Millington

Occasionally, you may need to bill a different customer for services rendered—for example, billing a building tenant or owner instead of the company for which the work was performed.


Steps:

  1. During Work Order Setup:

    • Specify the customer to receive the AR invoice in the Work Order.

    • The customer must exist in AR as an AR Customer but does not need to be listed as an SM Customer.

  2. During Invoicing:

    • If you need to bill a different customer at the time of invoicing, this can be done in SM Invoice Review.

    • Select the appropriate Bill To customer before posting the invoice.


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