[SM] Billing a Customer in Service Management

Sometimes you may need to bill another client from services rendered. For example you may do work for a company but you need to bill the building tenet or building owner.

To do this in Service Management is not difficult. When you setup the Work Order you can specify another customer to actually send the AR bill to. This Customer has to be entered into AR as an AR Customer but does not have to be listed as an SM Customer.

Additionally you may decide at the time of Invoicing that you need to bill another Customer. This can be done as well in the invoicing process. In SM Invoice Review you can also select the Bill To customer.