[SM] How do I adjust or void a billed work order from SM

Created by Crystal Millington, Modified on Fri, 26 Dec at 3:04 PM by Crystal Millington

Steps to Edit an SM Work Order Invoice

To edit an invoice created from an SM Work Order, the invoice must first be voided. 


Follow these steps:

  1. Navigate to SM Invoices.

  2. Enter the search criteria to locate the invoice that requires editing or voiding.

  3. Double-click the invoice to open the SM Invoice Review form.

  4. Select File → Void Invoice.

  5. Click Process → Validate and Post to complete the voiding process.

  6. Once the invoice is voided, make the necessary changes and rebill the invoice.


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