[SM] How do I adjust or void a billed work order from Service Management

When you need to edit an invoice created by an SM Work Order, you need to void it first. To void the invoice:

1. Go to SM Invoices
2. Enter in the criteria to find the invoice needing to be edited or voided
3. Double click the invoice needing to be edited or voided to open SM Invoice Review
4. Click File → Void Invoice
5. Click Process → Validate and Post the batch
6. Once it has been voided, you can edit the changes needed and rebill