[SM] Projected PR Costs in Service Management

Service Management gives you the ability to substitute a projected Payroll Cost per hour on your Work Order. This projected Payroll cost would be an estimation of your employees' total wages plus liabilities. This projected cost can be used in place of Actual Cost on reports and the SM Work Order 'Work Completed' tab until the PR Ledger Update can give you the Actual Cost of labor on your Work Order.

Service Management gives you the ability to substitute a projected Payroll Cost per hour on your Work Order. This projected Payroll cost would be an estimation of your employees' total wages plus liabilities. This projected cost can be used in place of Actual Cost on reports and the SM Work Order 'Work Completed' tab until the PR Ledger Update can give you the Actual Cost of labor on your Work Order.

This allows the user to substitute a projected cost for labor and allow the viewing of Profit and Loss reports before Payroll is run. If you are watching your costs closely this can give you a good indicator of how your business is doing.

(Remember the use of a Projected Labor Cost is optional- it is not required that you use this.) To set this up you will need to place the estimated PR cost in the SM Technician form, as below:

It is important to note that this is not the hourly rate that the technician is being paid- rather, it is the total hourly cost to send this technician on the service call. So if estimating a "Rate" for the technician, you will want to include his total hourly wage plus whatever liabilities they are subject to. The closer you can get this projected cost to what their eventual actual cost will be, the more accurate your projected cost will be in your reporting. It is also important to note that this projected cost will not default as the Billable Rate. The Billable Rate must be set up in either the Rate Template, SM Customer or SM Service Site.