[CM] Reversing and Re-Reconciling CM Statements

Created by Crystal Millington, Modified on Fri, 26 Dec at 2:31 PM by Crystal Millington

Steps:

  1. Undo Subsequent Reconciliations:

    • All later reconciliations must be opened and unreconciled in sequence.

    • Navigate to CM > Programs > CM Clear Entries.

    • Enter the CM Account #, Display Through Date, and Default Date Cleared.

    • Click Undo.

  2. Delete Subsequent Statement Periods:

    • Go to CM > Programs > CM Statement Control.

    • Enter the CM Account # and Statement Date.

    • Click the Trashcan icon to delete the statement.

    • Repeat this step for all subsequent statement periods until the required statement date can be opened and the appropriate transaction uncleared in CM Clear Entries.

  3. Re-Reconcile Statements:

    • Reconcile the previously closed statements in the correct sequence.

    • To streamline this process, consider printing the CM Cleared Items Report to reference transactions for the earlier statement months.


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