AR Statement Delivery

Created by Crystal Ann Harvey, Modified on Tue, 15 Jul at 8:22 AM by Crystal Ann Harvey

Setup for using AR Statement Delivery:

  1. In AR > Programs > AR Company Parameters, switch to the Email Setting tab.
    1. Enter in the From Address, Subject and Body of the email that will have the attached statements.
    2. Click Save icon
  2. On the Info tab, you can optionally enter Report Overrides to use a Custom Balance Forward or Open Item Statement.

AR Statement Delivery:

  1. Use this form to email or mail statements to customers. This form is accessible from  AR > Programs > AR Statement Delivery
  2. The fields on this form correspond with those on the AR Balance Forward and AR Open Item Statement reports.
    • You can select to send either the AR Open Item Statement or AR Balance Forward reports, depending on whether you select Open Item or Balance Forward option in the Statements section of the Add'l Info tab of the AR Customers form.
  3. On the Add'l Info tab of the AR > Programs > Customer form, go into the Recipients button.
  4. Enter all statement recipients and delivery method (Print or Email).

To send statements to customers

  1. Navigate to AR > Programs > AR Statement Delivery.
  2. Use the following optional Filters fields to select a customer or range of customers to send statements to email or mail statements to customers:
    • Press F4 in the Beginning Customer and/or Ending Customer fields to select from a list of valid AR customers.
    • Press F4 in the Beginning Receivable Type and/or Ending Receivable Type fields to select from a list of valid receivable types or leave blank. If you leave these fields blank, reports will be run for all customers and all receivable types.
  3. Use the following optional Print Options fields to print any of the following on the report:
    • Statement Date - Date of the statement you want to send to the customer
    • Last Statement Date - Enter the last statement date to calculate the beginning balance (as well as for the day-range columns at the bottom of either the AR Balance Forward or AR Open Item Statement reports).
    • Include Transactions Through - Enter the cutoff date for transactions you want to include in the report you are sending to the customer.
    • Days Between Columns - Enter a customized number of days to include in the statement you are sending to the customer. (The report defaults to a 30-day default; it also provides "31-60 Days" and "Over 60 Days" columns.) 
    • Date for Aging- select either: 
      • D–Due Date - the actual due-date of the invoice.
      • I–Invoice Date - the date the invoice was issued.
      • Age Retainage? - Select this check box to include the held retention amounts in the day-range columns at the bottom of either the AR Balance Forward or AR Open Item Statement reports.
      • Remarks - Enter any remarks relating to the delivery of the statement that you want the customer to see.
      • Click Deliver. For customers set up with Print as the delivery method (in AR Statement Recipients), print the statement and physically mail it to the customer. For customers with Email as the delivery method, the email is sent to them once you select Deliver.

NOTE: If the AR Aging Report shows a negative amount,  AR Statement Delivery cannot be used to email a statement.

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