How to Reverse a Cash Receipt

1. Navigate to "Cash Receipts/Adjustment" (Accounts Receivable > Data Entry > Cash Receipts / Adjustment

2. Choose the customer.

3. Choose the reversal transaction code.

4. Reference will auto fill.

5. Fill in the G/L Date.

6. Enter the amount to reduce the customer balance. The amount must be a negative if you are entering a reversal.

7.Apply the appropriate amount as a negative number. If you are reversing a payment that was made to an invoice that was paid in full, the best thing to do is click "entry by invoice" and search for the invoice you're looking to reverse the payment on. The only things that will show up are open invoices on the main screen.

8. The applied amount will show up in this column:

9. Click the green save button once you are finished.

10. Click update.

11. Click preview to preview the cash receipts journal report.

12. Click archive to save the report within spectrum.

13. close out of the report.

14. Click continue at the top left hand part of the screen.

15. Click OK.

16. This has been processed!