Error viewing W-2s
If you are unable to view or download W-2s from the portal, it may be an issue with Keystyle accessing the Crystal runtime.
This is the error from the Keystyle Error log:
The type initializer for 'CrystalDecisions.Shared.SharedUtils' threw an exception.
To resolve it, perform the following steps:
- Open the IIS server manager on your keystyle server
- Right click on HRIM and click Advanced Settings
- Change Enable 32-Bit Applications to True